Refund policy

Eligibility

To qualify for an exchange or store credit:

• Items must be returned within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Trying an item on your little one for a fit check is perfectly fine — we just ask that it hasn't been worn out, to an event, or for an extended period.
• Original packaging (shipping box, tissue, etc.) is not required.

Non-Returnable Items

• Gift cards
• Sale items
• Items with tags removed

How Exchanges Work

• We'll swap your item for a different size or style, subject to availability.
• If your new item costs more, you'll pay the difference. If it costs less, you'll receive store credit for the difference.
• We cover shipping on your exchange item — the new item ships to you free of charge.

How Store Credit Works

• Store credit is issued for the full value of your returned item.
• You'll receive an email with your credit, and it will be automatically applied to your account.
• Store credit never expires and can be used on any item, including sale items.

Bundles & Gift Sets

Purchased a bundle or gift set? You can exchange or receive store credit for individual items from the set — no need to return the entire bundle.

How to Start a Return

Step 1: Email us at info@thehoneyandbroco.com with your order number, the item(s) you'd like to return, and whether you'd prefer an exchange or store credit.

Step 2: Once approved, mail your return item to:

The Honey and Bro Co
PO Box 178
Pitman, NJ 08071

Please include your order number inside the package so we can process your return quickly.

Return Shipping

Return shipping costs are the responsibility of the customer. For exchanges, we cover the cost of shipping your new item to you.

Processing Time

Once we receive your return, please allow 7–10 business days for us to inspect the item and process your exchange or store credit.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We'll make it right with an exchange or store credit at no cost to you — including return shipping.

International Orders

We are unable to accept returns on international orders at this time. Please double-check sizing before placing your order. If you have questions, we're happy to help before you buy!